Yes, we can assist with historical claims within the statutory time limit of 5 years from the date of tax payment.
Yes, we process both full and partial refund claims, ensuring accurate calculations and proper documentation for each case.
The typical processing time is 20 working days from the date of complete submission, though complex cases may take longer.
Refund applications can be submitted monthly, quarterly, or annually, depending on your business volume and preference.
We handle all FTA queries promptly, preparing and submitting additional documentation as required while keeping you informed throughout the process.
Eligible transactions include exports of excise goods, damaged goods, and goods used in the production of other excise goods.